Privacy

Privacy Policy

Who we are

Our website address is: https://artfullexpression.co.uk.

Trading name

ArtfullExpression.co.uk, PersonalisedHipFlasks.co.uk, TheOnlineGiftsCompany.com, Palladiumweddingringstore.com, FlaskStore.com, David-Louis.com, Tankardstore.com, Metalchic.com, FlaskStore.ie, TankardStore.ie and Gifts Of Distinction are trading names of David Hendley, Birmingham, England.

Privacy

ArtfullExpression does not share its customer details with any other businesses.

What personal data we collect and why we collect it

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms

By using our contact forms you consent to PersonalisedHipFlasks storing and using your personal information to get back in touch with you.

Newsletter Subscriptions

We use MailChimp to process our newsletters to send your news, offers, discounts, new product information etc.. You can unsubscribe at any time. Read more: MailChimp cookie policy, MailChimp privacy policy & Mailchimp terms.

Chat System

Our customer chat system does not collect personal information.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

What are cookies?
Cookies are small text files that are stored in your browser and are used by most websites, including this website, to help personalise your web experience. Some features on this website will not function if you do not allow cookies. You can learn more about cookies at: WhatAreCookies.com.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics

Who we share your data with

We use Google Analytics to analyse how visitors use our site in aggregate form. Google Analytics uses cookies to identify unique visitors and record how they use a website. It does not collect any personally identifiable information and does not track movements between different websites. You can “opt out” of Google Analytics cookies by installing the Google Analytics Opt-out Browser Add-on (https://tools.google.com/dlpage/gaoptout) to block Google Analytics on all websites, or you can configure your browser to block cookies.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Our contact information

Our address is: 23 / 24 Warstone Lane, Hockley, Birmingham, B18 6JQ, UK

Additional information

How we protect your data

We use SSL technology to protect your information.

eCommerce Purchases

When you purchase products on this website we keep a record of the transaction for six years. We use the information to process your purchases and to contact you in the event of a query regarding you order. We collect the minimum of information required to make the transaction.

eCommerce Account

You can purchase from our website without opening an account. We also offer the option to open an account for ease of recurrent purchases. You can delete this account at any time or request us to do so my emailing sales@artfullexpression.co.uk

Information Deletion and Records

You can request a copy of all personal information we hold on you and request that information to be deleted by contacting sales@artfullexpression.co.uk with your request.

Cart Reminders and Email Communication

By opening an account with us you agree to us contacting you regarding Shopping Cart additions and other business issues regarding purchases from us.

What data breach procedures we have in place

We will contact the data protection commissioner and inform you at our earliest opportunity in accordance with the law.

Artfull Expression

4.9

Based on 51 reviews

review us on

Carla Hackett

02:51 05 Mar 23

I had a ring made to order and it’s... beautiful. I wanted it to be part of a set and you would never guess that the ring wasn’t made at the same time! Great communication on WhatsApp with drawings of designs to choose from. Lovely helpful staff! Great job all round. Thank you!read more

Joseph

16:29 08 Feb 23

I can only offer the the highest praise... of Artfull Expression. David and his team offer a unique and very personal touch to what can be a stressful challenge.When looking around the JQ, I had been asking to what was available vs what my partner may like.When I approached Artfull Expression, David asked me what my partner liked and to get to understand them; which I was drawn in to. This played major factor of ring design.Through WhatsApp, he managed to send designs which his team had drawn up, which was an easy process. There we honed to an agreeable design, in good time, over arguably the busiest period. Add to this a very good price for such an individual piece of artwork.David and his team take pride in their approach, care, customer base and their brilliant trade.I will be going back for the wedding bands, and I would recommend to anyone looking for such, and to their jewellery, to check them out.read more

Paula H

22:22 13 Dec 22

I commissioned a sliver crown thumb... ring, when I describe my vision I felt there was an instant understanding and after a bit of fine tuning we came up with my perfect design. The craftsmanship is fabulous quality and I'm so pleased with the end result. When I need more unique jewellery I will make Artfull Expression my first stop.read more

Mallory Percival

11:42 09 Nov 22

Commissioned a silver letter opener... from David and the team here at Artfull Expression. Throughout every step I was talked through options, every request was considered and communicated. The outcome was a beautiful piece that is going to make an excellent gift. Many thanks!read more

Jackie Leaney

18:22 02 Nov 22

We are so pleased to have found David... and the team at Artfull Expression. The team helped me develop a design from which David has created a beautiful spinner ring. I absolutely love it. For a surprise my husband bought me gorgeous earrings which match and we have also purchased one of David’s exquisite, hand made watches. The customer service has been fantastic. We will definitely return.read more

jamie10310

13:06 01 Nov 22

Really happy with the ring I had made... here. David and Josey were courteous and helpful, I didn't experience any pressure when I was a little uncertain about what I wanted and they had lots of advice for me.Very happy with the fit and appearance of the final product!read more

Hannah Cooney

16:49 06 Oct 22

David and Sonia have been amazing! They... helped design my wedding ring which fits perfectly next to my unique but unusually shaped engagement ring. They also listened to my specific requests, kept me updated and produced a beautiful ring all within a very tight timeframe! They are so friendly and accomodating, i cannot recommend the team at Artfull Expression highly enoughread more

Alex Lamb

15:40 04 Oct 22

Fantastic service from David at Sonia... at Artfull Expression. Great range of beautiful products and excellent customer service and communication for adjustments.read more

Richard Nuttall

09:54 02 Sep 22

Great place for a unique piece of... jewellery.David will help to either choose or design your special piece at a very reasonable cost.Give it a try...you won't be disappointedread more

Natalie Hogg

20:34 15 Jun 22

Wonderful place for buying individual... jewellery. This shop showcases small jewellery designer's work.read more

Emily North

09:43 15 Apr 22

David was very patient listening to all... our ideas for our wedding rings, even when we changed our minds completely in the final stages of he design processread more

Bryan Bulford

13:16 05 Apr 22

I recently purchased a gold necklace... and matching brooch for my wife's birthday and both of us were delighted by the transaction from start to finish. She wanted a contemporary design, which is harder to find in the Jewellery Quarter than you might imagine.We discovered Artfull Expression and it was exactly what we were looking for. The range of choice was extensive and when she spotted her ideal design for a necklace in silver, we were delighted when David Hendley confirmed it could be made up in gold. In addition a brooch could also be made in the same design.David provided a quotation for the pieces which was pleasantly less than I expected and we proceeded with the purchase.David kept me informed throughout. He couldn't have been more helpful and when we took delivery, it was exactly as we hoped.I can't praise David and his company enough and I'm sure we will use his services again.read more

Warren Bickley

16:00 16 Feb 22

Super friendly and helpful alongside a... beautiful variety of jewellery, look forward to returning!read more

Tanya Ross

10:42 11 Oct 21

Brilliant service and craftsmanship-... thank you for such a great experience and a wonderful ring.read more

Sophie Rattigan

17:59 10 Oct 21

After going into store to sort out the... product I wanted to be made I have now been waiting since august for a reply and still nothing but clearly been online, overall rude and unprofessionalread more

Jasvir Dhillon

08:05 18 May 21

Service was really good. Artists are... really passionateread more

Bruce Mackinnon

20:25 18 Mar 21

Nothing run-of-the-mill here!

Holly Omeara

16:12 10 Dec 20

A wonderful gift shop in the heart of... the Jewellery Quarter and showcasing some of the best jewellers in the area. There is something for everyone there!read more

Lizzie Jenkins

21:04 28 Oct 20

David went above and beyond sourcing a... special piece of jewellery for my daughter’s 18th birthday, which she was absolutely delighted with. Cannot recommend this Company enough. Excellent service. I am lucky enough to have a couple of silver bangles from Artfull Expression. Brilliant craftsmanship.read more

Áine McCutcheon

16:07 15 Sep 20

I was gifted a gorgeous bespoke... necklace from Artfull Expression for my 21st birthday and I couldn't be more in love, it is absolutely stunning and it's something I'll have forever. I can't recommend them highly enough!!read more

Brian Mcgrath

16:09 14 Sep 20

I contacted David re the possibility of... a bespoke piece for my daughter's 21st,at what I knew to be short notice (2 and a bit weeks).I shouldn't have worried.Nothing was a problem,I sent my design idea to David,he pretty much instantly replied with what I can only describe as a perfect representation of what I had in mind.All through the process,David kept me informed re progress,and my commission was done with days to spare, delivered to my door.I should mention affordability, absolutely great value for a bespoke piece, considering the craftsmanship,skill and years of knowledge required.I would give 6 stars if I could .Thanks again to David,and all at Artfull Expression.PS My Daughter loved it!!!!!!Brianread more

Gareth Hooper

11:03 10 Sep 20

The whole experience of choosing our... rings was an essential ingredient in our wedding plans. Ours is a small and simple registry office ceremony, and until we decided to get married neither of us was expecting to get particularly emotional about our rings! But David was absolutely wonderful and the time spent choosing rings was beautiful. We found exactly the rings we wanted and we both love wearing them.read more

Sonia Sheehan

07:04 01 Sep 20

All sorts of styles, simple to ornate... jewellery handmade by people from Birmingham or connections to its school of jewellery.Bespoke service offered, I had a repair done, knowledgeable staff.read more

Helen Pritchard

10:57 19 Jul 20

I contacted David in lockdown and after... reopening they were able to create me a bespoke silver pendant for my daughter’s 18th in a week! David was incredibly careful to ensure it was to our exact specifications and contacted us at every step of the process to check we were happy. Couldn’t be more pleased with the end product, price and amazing service. Thank you very much!read more

Teresa Hussey

16:01 21 Jan 20

Artful Expressions is always my first... stop when visiting the jewellery quarter. I know every piece is unique. The jewellers are happy to adapt pieces for me - for example the drop on a beautiful pair of earrings was shortened to suit me better. I highly recommend Artful Expressions.read more

Martin Berelowitz

14:33 10 Jan 20

Extremely helpful staff, spent time... making sure I got exactly what I wanted. Very fast manufacture and delivery. Excellent communication, would highly recommend, Martinread more

Carl Marshall

19:43 06 Jan 20

This shop is a jewel of a find. In the... midst of all of the ring and diamond dealers and all of the traditional jewellery shops this shop sits inconspicuously. It's unusual to find a shop that offers something really different in the Jewellery Quarter but this is it. I was looking for a present for a hard-to-buy for male friend and I found it here straight away - a very special guitar key ring in silver with an inscription. Everything in the shop felt original and beautifully designed and I could have spent a fortune in there had I had the money! I was hard not to impulse buy. If you are looking for something that is both original, beautifully designed and affordable, look here first. I will be back.read more

kate burkill

12:11 06 Jan 20

We have had 2 beautiful rings made here... , David’s skill and attention to detail have been so appreciated and to be able to have our ideas so carefully listened to and then made in to wonderful rings has been a real pleasure and we are completely delighted with the service and finished products!read more

Andy Millward

11:56 06 Jan 20

Great service - everything I ordered... was as requested and on time. Very pleased with my purchases - and I would definitely recommend at least paying a visit to the shop - they have some very beautiful and unusual pieces of jewelleryread more

Muhammad Ali

14:11 14 Dec 19

Great selection of products from a wide... range of independent jewellers, makers and craftspeople. Staff are very friendly and helpful and they offer brilliant support and expertise when commissioning custom bespoke items. All of the staff are jewellers and craftspeople themselves and understand the process inside out. Definitely recommend visiting if you are trying to find a special gift, planning a wedding or just love beautiful and unique jewellery.read more

Neil W

14:01 14 Dec 19

Most excellent, really god examples of... design and constructionread more

Jane Farrow

11:21 30 Sep 19

My daughter chose a ring for her 21st... birthday. Unfortunately she didn’t like the stone so we asked for the ring to be modified. This was done so efficiently and professionally and we are delighted with the ring and the service we received. Thank youread more

Tracey Smith

18:39 08 Sep 19

Great find in the jewellery Quarter.... It's a store that has been set up to promote you artist. The choice of jewellery is amazing, great one offs. The lady who severed us could not have been more helpful. We were able to get what we wanted. Would highly recommend if you are in area, go take a look. Treat yourselfread more

Gail Taylor

17:14 10 Aug 19

Fantastic personal service. Thank you... David for a beautifully crafted necklace. My daughter loved itread more

Lily Walker

17:01 29 Jul 19

Excellent shop showcasing so many... talented jewellers. David went above and beyond to create our wedding rings exactly to the design we requested. Would highly recommend.read more

Kim

13:49 29 Jul 19

This is a great shop in JQ if you are... looking for something different from the rest. I had a bracelet made from here some time ago and I always receive great comments about it when I wear it. I currently have my eye on a beautiful ring which I intend to purchase for my next birthday. Great customer service here too with no pressure to buy. Love that!read more

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What personal data we collect and why we collect it

Embedded content from other websites

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