Customer FAQ

How do I contact my seller about my order?
You can contact your seller in normal working hours:
Registered Customers – Open a Support Ticket in My Account -> Orders page.


Where do Artfull Expression and your sellers ship to?

We ship worldwide from Australia to Iceland, you name it we have shipped to it…. Probably.


How much do you charge for shipping?

Artfull Expression charges £5 delivery for UK and £10 for rest of the world. We encourage our sellers to charge the same rates, however products vary and sellers may have to charge different rates, this will be made clear at checkout. If you buy from more than one seller shipping will be charged by each seller at their rate.


Can you ship last minute orders?

For swifter delivery on Artfull Expression products or any burning questions please call us on 00 44 (0) 121 233 4757.

If you are desperate for delivery just call us we are ridiculously flexible and wish to exceed you expectations and be the best on-line gift manufacturer, supplier and distributors we can be.

For swifter delivery on our sellers products please contact your seller directly who will be pleased to assist you.


What system does Artfull Expression use for shipping?

In the UK we use Royal Mail special insured delivery

For Ireland we use Royal Mail international signed for

For mainland Europe we use Royal Mail international signed for

For the rest of the world we decide when shipping to use an international carrier or Royal Mail – no additional costs payable


Do You Offer A Gift Wrapping Service?

Artfull Expression offers a gift wrapping service. There is an additional small charge for this. Some of our sellers may not offer this service.


Is my data protected?
We protect you information using SSL technology. Our SSL Certificate employs industry-standard 128/256-bit encryption strength and a 2048-bit signature key.