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Shipping Policy

Turnaround

All orders are shipped within 48 hours Monday - Friday 8am - 5pm.

Carriers

We use the following carriers to deliver our orders:

  • In the UK we use Royal Mail special insured delivery
  • For Ireland we use Royal Mail international signed for
  • For mainland Europe we use Royal Mail international signed for
  • For the rest of the world we decide when shipping to use an international carrier or Royal Mail – no additional costs payable

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information.

Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.

Back Orders

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.

Return Policy

Under Consumer Contracts Regulations 2013, if you buy on-line or by phone, your consumer rights entitle you to a full refund if you request one in writing within 14 working days of receipt. This excludes the products listed as exceptions in the small print section below.

Artfull Expression sellers can offer a refund on your purchase price within 14 days of receipt of the goods.

Artfull Expression sellers will issue the refund within 14 Days of receipt of the return.

How to return a product

  1. Call or email your seller in normal working hours to be issued with returns number and appropriate returns address by email.
  2. The seller will issue this number within 1 working day by email.
  3. Write returns number on the outside of the packaging (Mandatory), please use original packaging if possible and enclose original documentation received – write on the back the reason for the return (This is not mandatory). Please ensure you remove our labels from the packaging.
  4. Use Royal Mail 1st class post and obtain a proof of postage receipt.
  5. Your seller will issue your refund within 14 days.

The small print – exceptions

It's important that any unwanted item, unless faulty, is returned in a re-saleable condition. We'd expect this to mean that you've kept all original packaging and labels, and that it's undamaged and unused.

Products sellers are unable to cancel, refund or exchange

Sellers cannot offer refunds or exchanges, unless faulty, on the following items:

  • Products which have been personalised for you
  • Products hand made to order for you
  • Where a product has been specially ordered in for you, unless faulty, sellers are unable to refund or offer an exchange.
  • Sellers are unable to accept cancellations for these orders, unless within 48 hours of the order being placed. Seller will make this clear when you place your order.
  • This does not affect your statutory rights.

Showing all 8 results

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  • Flourish bud blue silver pendant

    Silver pendant, domed imperfect circle, with vitreous enamel in ice blue with yellow. The pendant measures approximately 20mm in diameter. The pendant has a light texture to the silver with a polished finish and comes complete with an 18" silver curb chain. This item is available for delivery within 2-5 working days.
    £65.00
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  • Flourish fold and bud ear stud

    Sterling silver folded wire stud with medium bud drop in silver and finished with blue vitreous enamel. The bud swings gently from the main stud, capturing the light, a pop of colour to add to your outfit. The earring has a post and scroll fitting and is not hallmarked. This item is available for dispatch within 2-5 days
    £75.00 Add to cart
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  • Flourish large bud stud

    A large bud cup ear stud in sterling silver, measuring approx 2cm in diameter. The dip of the bud is coated with a layer of vitreous enamel in a mix of ice blue and zesty yellow to give a vibrant pop of colour. The silver surface has a subtle texture and has a polished finish. The ear studs have a post and scroll fitting and are available for dispatch within 2-5 work days.
    £88.00 Add to cart
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  • Flourish small bud stud

    A small bud cup ear stud in sterling silver, measuring approx 6mm in diameter. The dip of the bud is coated with a layer of vitreous enamel in a zesty yellow to give a vibrant pop of colour. The silver surface has a subtle texture and has a polished finish. The ear studs have a post and scroll fitting and are available for dispatch within 2-5 work days.
    £38.00 Add to cart
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  • Flourish small bud stud

    A small bud cup ear stud in sterling silver, measuring approx 6mm in diameter. The dip of the bud is coated with a layer of vitreous enamel in a ice blue to give a pop of colour. The silver surface has a subtle texture and has a polished finish. The ear studs have a post and scroll fitting and are available for dispatch within 2-5 work days.
    £38.00 Add to cart
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  • Petri double pendant

    Two silver oval pendants sit side by side, each engraved and layered with vitreous enamel in a bright green. The pendants are finished with details in 24ct gold and a matt surface to the enamel. The pendants are hallmarked and come on choice of chain lengths. This item is available for immediate dispatch.
    £190.00
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  • Petri ear stud

    A flat off circular shaped ear stud in silver and enamel. The ear studs measure approx 15mm in diameter. The silver surface is engraved, which shows through the layers of transparent enamel in a right green. The enamel has a matt finish with details of 24ct gold foil. The ear studs are hallmarked ad available for immediate dispatch.
    £138.00 Add to cart
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  • Thrive layer necklace

    A collection of silver fronds are gathered and layered to form this Thrive necklace. Suspended from a silver tube, each frond has a layer of vitreous enamel with a mix of two shades of blue. The necklace is hallmarked and available for dispatch with 10 working days.
    £160.00
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